Team Lead -Mapping Operations (Immediate joiners)
- Tech Mahindra
- 6 - 11 years
- Hyderabad
- 4 months ago
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Job Description
Looking for Immediate Joiners-Team Leader Mapping Operations
Job Title: Team Lead Mapping Operations
Band: U3
Location:
Initial 3 months at client location & move to TechM office
Client Location : Nanakramguda
TechM Location: Hitech City
Shifts : Currently 9AM to 6PM, could extend to 24/7
Notice period: Immediate to 30 days
Experience: overall 6+ years and 2+ years as Team Lead
Job Summary
The Team Lead for Mapping Operations will oversee a team responsible for creating map data. This role includes managing daily operations, ensuring quality and timeliness, and driving team performance to meet objectives. The ideal candidate should have strong leadership skills, a passion for geospatial data, and a proactive problem-solving approach.
Key Responsibilities
Team Leadership
- Lead, mentor, and motivate a team of mapping associates and pod leads to achieve operational goals.
- Allocate tasks effectively, ensuring timely completion of projects while maintaining quality standards.
- Conduct regular team meetings to discuss progress, address challenges, and align on priorities.
Performance Monitoring & Reporting
- Monitor day-to-day operations to ensure adherence to SLAs, quality metrics, and client guidelines.
- Track team performance using KPIs and provide actionable feedback to team members.
- Prepare and share regular reports on team progress, quality metrics, and operational challenges.
Process Improvement
- Identify inefficiencies in workflows and recommend improvements to enhance productivity.
- Collaborate with the Process Excellence and Quality teams to implement best practices in mapping operations.
- Foster a learning environment that encourages continuous improvement and upskilling.
Stakeholder Collaboration
- Provide regular updates to Team Manager on team performance and process improvements.
Qualifications
Education
- Bachelors degree preferably in Geography, Geospatial Science, Operations, or a related field.
Experience
- 6+ years of experience in mapping operations, geospatial data processing, or related domain.
- At least 2 year of experience as a Team Lead
Skills
- Strong team leadership skills.
- Analytical mindset with the ability to interpret geospatial data.
- Excellent communication and stakeholder management skills.
- Problem-solving skills with a focus on operational efficiency and quality improvement.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Team LeaderEmployement Type: Full timeContact Details:
Company: Tech MahindraLocation(s): Hyderabad
Keyskills: Team Handling Client Coordination team lead Gis Mapping Operations Geospatial Data Shrinkage Attrition Stakeholder Management
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Tech Mahindra
Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...
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