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Hiring For chat process || 5 days working @ Tech Mahindra

Home > Voice / Blended

 Hiring For chat process || 5 days working

Job Description

Roles and responsibilities-

  • Resolve International customer queries Over Chat. Minimum 12 months of International dual chat exp
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative.
  • 35+ WPM Typing speed with 90+ Accuracy.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

Perks and benefits


Salary Up to 3.85 to 4.33 LPA ( Salary is totally depend over Experience )Both side cab Plus LOYALTY BONUS 20kLoyalty Bonus Incentives
For Any Further Query & for Active Response call me or share me your updated CV over Role & responsibilities

Preferred candidate profile


Contact no-9873794***


Email id****************2@te*********a.com


Contact no-8527058***


Email id- Ra**********1@te*********a.com


Contact no-6306340*** (HR Intern)


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Noida, Gurugram

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Keyskills:   Chat Support International Process Bpo Customer Service International Voice Us Voice Process International Chat Process International BPO Chat Process

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₹ .25-4 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...