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Cloud Infrastructure Monitoring Engineer @ Mindteck

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 Cloud Infrastructure Monitoring Engineer

Job Description

Key Responsibilities:
  • Continuous Monitoring: Provide 24/7/365 monitoring of cloud infrastructure to ensure operational integrity and performance.
  • Alert Management: Monitor, acknowledge, and respond to all system alerts in a timely manner.
  • Incident Investigation: Investigate incidents using existing runbooks to identify root causes and implement solutions.
  • Prompt Incident Response: Ensure rapid detection and response to incidents to minimize downtime and impact.
  • Service Availability: Maintain high service availability and performance to meet organizational standards and SLAs.
  • Collaboration and Escalation: Escalate incidents when necessary and collaborate with other teams to resolve issues efficiently.
  • Runbook Enhancement: Continuously update and improve existing runbooks to enhance incident response processes.
Qualifications:
  • Proven experience in cloud infrastructure monitoring (AWS, Azure, GCP, or similar).
  • Familiarity with monitoring tools (e.g., Prometheus, Grafana, CloudWatch, or similar).
  • Strong problem-solving skills and ability to follow runbooks for incident investigation.
  • Excellent communication skills for collaborating with cross-functional teams.
  • Ability to work in a 24/7/365 shift-based environment.
  • Experience in maintaining and updating technical documentation, such as runbooks.
  • Knowledge of ITIL processes or incident management frameworks is a plus.
Preferred Skills:
  • Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Microsoft Azure Administrator).
  • Experience with automation tools for incident response (e.g., PagerDuty, ServiceNow).
  • Strong understanding of cloud infrastructure components (compute, storage, networking)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Cloud System Administration
Employement Type: Full time

Contact Details:

Company: Mindteck
Location(s): Bengaluru

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Keyskills:   Networking GCP Cloud Automation tools Infrastructure Incident management microsoft azure Operations Solution Architect Technical documentation

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Mindteck

About Mindteck: Mindteck provides a broad range of IT services & solutions to help their clients worldwide improve business performance. Mindteck’s core service offerings are: • Embedded Systems • Enterprise Consulting - SAP • IT Consulting Services Mindteck is a listed compan...