ServiceNow Presales Solutions Architect
- Capgemini
- 14 - 19 years
- Hyderabad
- 6 months ago
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Job Description
Responsibilities:
Design and implement comprehensive ServiceNow solutions that align with business requirements.
Provide strategic recommendations and technical expertise to clients on best practices and industry trends.
Collaborate with stakeholders, including business leaders, IT teams, and other departments, to understand their needs and ensure successful project delivery.
Supports Sales Lead in pre-qualification activities, including ROM costing and early solution shaping as appropriate
Develops solution & response strategy, standard versus non-standard approach, aligned to the sales strategy. Clearly communicates to all bid team members.
Involved from Deal Qualification to Contract Signature, Sales to Delivery Handover and for a limited period in the execution to provide continuity
Owns internal partner management and visibility of core solution related metrics to approvers
Designs the solution and ensures the relevant solution artefacts are completed in line with global process
Excellent understanding of the competitor landscape, providing insight into the sales plan on how to beat competition
Provide expertise on commercially structuring deals to differentiate from the competition
Works with Deal Analyst to set up commercial modelling tools and create pricing structure; communicates structure & tagging strategy
Reviews and provides inputs to the contract schedules, SoW, and SLA among other documents
Qualifications:
8+ years ServiceNow experience
10+ years Consulting experience
Experience in architecting and deploying large-scale ServiceNow implementations.
ServiceNow Pre-Sales Experience in at least one of Customer Workflows, Employee Workflows or Finance & Supply Chain Workflows
Strong understanding of client-side and server-side scripting, including business rules, script actions, and script includes.
In depth understanding of ITIL framework
Advanced analytical, problem-solving, and critical thinking abilities
Excellent time management and organizational skills
Excellent listening, written, verbal communication skills
Excellent presentation and facilitation skills.
Comfortable facilitating group discussions and leading client strategy and design activities
Preferred
Bachelors degree in computer science, Information Technology, or a related field.
In depth technical experience with Corporate Applications that interface with ServiceNow (i.e. SAP, Oracle, SuccessFactors, Workday, etc.)
Previous Experience as a ServiceNow Delivery Architect
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full timeContact Details:
Company: CapgeminiLocation(s): Hyderabad
Keyskills: Solution Architecting Servicenow Presales Technical Presales Presales Consulting Solutioning Solution Consulting
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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 5...
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