Senior Product Manager
- NICE
- 5 - 8 years
- Pune
- 6 months ago
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Job Description
So, whats the role all about?
The Product Manager has a key role in establishing NICEs vision, strategy, and product roadmap for NICEs Customer Experience Analytics solutions. The role requires a high-energy individual who excels at working with cross-functional teams in a technical space and is comfortable in leading a team effort, as well as influencing others to achieve company objectives.
Have you got what it takes?
- Work with partners, customers, and NICE sales to understand business needsregardinginteractionanalytics with the contact
- Develop and maintain appropriate Product Requirements Backlogs detailing the business and technical requirements for each
- Assist with the development of the functional/technical design for the features and functions called for by the product
- Manage relationships across functional groups and influence cross-functional groups without direct hierarchical ownership of teams or
- Prioritize and update defects, improvements, and
- Design/ Storyboardand develop product demonstrationscenarios within the
- Participate in customer-facing sales meetings, events, and user conferences as a product
- Perform competitive analysis and become the reference point for knowledge of the competitionsrelevantproduct(s).
- Communicate the value of the NICE solutions to a wide range of audiences, including internal employees (primarily sales,services,and support), customers, prospects, and partners.
- Communicate in an effective and professional way with customers in and outside of NICE CXone
You will have an advantage if you also have:
- 3+ years experience with software product management
- Excellent written and oral communication
- Demonstrated experience as a persuasive and persistent advocate for customer
- Excellent cross-functional team leader with project management
- Demonstrated ability to take the initiative and work in a self-directed
- Ability to thrive in a changing
- Ability to communicate comfortably across all levels of corporate
- Ability to work with sales executives and assist with opportunities as subject matter expert, especially when offerings are new to
- Contact Center Business experience
- User experience / Graphic design skills a plus, but not
- Knowledge of telephony infrastructure a plus, but not required.
- Experience with GenAI/LLMs
- Experience managing ones own time and balancing many different projects simultaneously.
- Experience with software development, networking, hosted applications, telecommunications, or other similar technical products
- Experience with a SaaS product set
Whats in it for you?
Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 7685
Reporting into: Director, Product Management
Role Type: Individual Contributor
Job Classification
Industry: Software ProductFunctional Area / Department: Product ManagementRole Category: Product Management - TechnologyRole: Product ManagerEmployement Type: Full timeContact Details:
Company: NICELocation(s): Pune
Keyskills: project management prospecting product roadmap roadmap sales product management saas management graphic designing infrastructure telephony writing software product management oral communication conferences communication skills competitive analysis customer experience
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NICE
Located in : Pune, India (Click here to find location)Company Overview - https://www.nice.com/pune NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to d...
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