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Help Desk Executive - Mumbai,Mumbai Suburbs @ Colliers

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 Help Desk Executive - Mumbai,Mumbai Suburbs

Job Description

Position: Help Desk Executive- with one of the leading media company (Female)

Location: Andheri East

Experience: 1- 3yrs

Qualification: Any Graduate

Looking for Candidates with good communication skills

Job Description:
  • Recording of all complaints received in the electronic form (email/ calls etc...)
  • Complaints received to be assigned to respective department.
  • To ensure that all the queries are resolved in the given TAT time..
  • Feedback to be communicated to employees for completions of work or tentative completion of work.
  • Good knowledge of MS- Excel.
  • Having knowledge of Ticketing software would be preferred.


Please candidates from IT Administration no need to apply for the same

Kindly share a copy of resume at ap*********l@co*****s.com

Job Classification

Industry: Facility Management
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Colliers International India Property
Location(s): Mumbai

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Keyskills:   Customer Support grievance management helpdesk management facility management Guest Service Customer Service Management Guest Relations help desk executive Customer Management grievance handling

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₹ 1,00,000 - 2,75,000 P.A

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Colliers

Colliers International Group Inc. (NASDAQ and TSX: CIGI) is an industry-leading global real estate services company with 15,400 skilled professionals operating in 69 countries. With an enterprising culture and significant employee ownership, Colliers professionals provide a full range of services to...