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PM - Channels Contact Center Automation @ Capco

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 PM - Channels Contact Center Automation

Job Description

  Capco, a Wipro company, is a global technology and management consulting firm. Awarded with  Consultancy of the year in the   British Bank Award  and has been ranked  Top 100 Best Companies for Women in India 2022 by   Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Locations - Pune / Bangalore / HyderabadExperience8-15 YearsNotice period ImmediateL1 Interview Project/Program Manager skills + Banking Domain + Channels and Contact center automation Please see JD below: 
  • Lead PM with strong experience in Channels and Contact centre automation.
  • Has strong and in-depth understanding of Program Governance & Benefits quantification and assurance
  • Managing large and complex transformation delivery engagements as a Senior Project/Program Manager
  • Good knowledge and handling of project and program management methodology and techniques.
  • Experience in managing multi country/market engagements
  • Should have extensive experience with Agile led delivery
  • Managing risks and issues and taking corrective measurements.
  • Coordinating the projects and their interdependencies.
  • Strong leadership and management skills.
  • Job Classification

    Industry: Banking
    Functional Area / Department: Project & Program Management
    Role Category: Other Program / Project Management
    Role: Project Manager
    Employement Type: Full time

    Contact Details:

    Company: Capco
    Location(s): India

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    Keyskills:   program governance program management assurance agile project coordination project management team management business development sales marketing pmp pmo pmo management delivery management transition management service delivery management

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