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Business Analyst- Global Banking @ Capco

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 Business Analyst- Global Banking

Job Description

 Consultancy of the year in the British Bank Award  and has been ranked  Top 100 Best Companies for Women in India 2022 by   Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.  WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location-  Bangalore/Pune  Work Mode - Hybrid  Shift12.30 PM - 9.30 PM IST  Experience - 6+ Years 

  • Role DescriptionKey Job Responsibilities:
  • Be able to train AI models (egGoogle Doc AI), doesn't need coding experience (D)
  • Have exposure to document checking process (E)
  • Be able to review logs and identify transactions/root cause that prevents STP (E)
  • Translate data to > actionable insights egEnhancement CRs for tech to work on, Client exception report for educating clients (thru RMs), Procedural changes etc. (E)
  • Perform first level testing for the requirements proposed (E)
  • Be able to create process maps and user stories (E)
  • Exceptional presentation skills (data visualisation / PowerPoint) (E)
  • Experience with Tableau, Looker Studio would be added advantage, but someone with an experience of using other tools can easily learn these tools. (E) E - Essential; D- Highly Desirable 
  • STP Failure AnalysisReview transaction and document data to identify patterns and root causes of STP failures, including mismatches in documents or tech defects
  • Cross-Functional CollaborationPartner with Ops and Tech teams to design and implement mitigation strategies for STP gaps, including systemic enhancements and automation of client exception handling.
  • Process Mapping & Efficiency StudiesConduct time & motion studies to identify bottlenecks and inefficiencies. Experience with tools like Celonis or other process mining platforms is highly desirable.
  • STP Metrics & BenchmarkingTrack and report STP performance against benchmarks. Drive improvements from current STP rates (e.g., 23% for mandatory docs) toward target states (e.g., 90100%).
  • User Acceptance Testing (UAT)Lead and execute UAT cycles for Smart Doc enhancements, validating STP impact and ensuring readiness for production deployment by testing against high volume contributing client docs.
  • Stakeholder CommunicationPrepare and deliver timely stakeholder packs summarizing STP improvement initiatives, outcomes, and next steps.
  • Operational InterlocksAlign STP efficiency gains with Ops to ensure measurable FTE savings and process rationalization.
  • Data Quality & Pre-ValidationSupport initiatives like Channel pre-validation and client education to improve input quality and reduce manual interventions.
  • Raw data to actionable insightBe able to review data, draw down insights that translate to actionable task for (a) Clients, (b) Tech and (c) Ops, all aimed at eliminating rework and improving efficiencies.

    • Job Classification

    Industry: Banking
    Functional Area / Department: Data Science & Analytics
    Role Category: Business Intelligence & Analytics
    Role: Business Analyst
    Employement Type: Full time

    Contact Details:

    Company: Capco
    Location(s): Bengaluru

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    Keyskills:   presentation skills tableau data visualization celonis process mining python business analysis data warehousing power bi user stories financial services business intelligence sql qlikview process mapping data quality user acceptance testing etl

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