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Exclusive openings for "Customer Support" @ Core Hr Services

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 Exclusive openings for "Customer Support"

Job Description

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to all company policies and procedures.

Employement Category:

Employement Type: Full time
Industry: Insurance
Functional Area: Banking
Role Category: Other Banking
Role/Responsibilies: Exclusive openings for Customer Support

Contact Details:

Company: Core Hr Services
Location(s): Bengaluru

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Core Hr Services

General Insurance Company