Sr. Manager, Business Technology
- Logicmonitor
- 10 - 15 years
- Pune
- 5 months ago
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Job Description
Business Technology, Pune, India
Sr. Manager, Business Technology About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Pune. Youll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page .
What Youll Do:
This Role leads the delivery, optimisation, and continuous enhancements of business-critical applications across key departments such as Sales, Finance, HR, Customer Success and Operations. You will partner closely with business stakeholders to understand functional needs, coordinate solution delivery, manage application teams, and ensure that systems are secure, scalable, and integrated across the enterprise.
Heres a closer look at this key role:
Delivery Execution
- Lead business requirements gathering, software/vendor evaluation, and delivery planning for enterprise applications.
- Manage project timelines, resource planning, and cross-functional coordination to ensure successful execution.
- Oversee the configuration, integration, and release management of platforms like Salesforce Sales Cloud, CPQ, Service Cloud and Mulesoft Integration
- Implement and Drive Agile Best Practices
Team Leadership
- Build and lead a team of application administrators,developers, QA and release management, provide mentoring and guidance on system architecture and delivery best practices.
- Foster a collaborative and accountable team culture focused on quality and continuous improvement.
Stakeholder Engagement
- Serve as the primary point of contact for business users, working closely with department leaders to prioritize and deliver solutions that improve workflows and user experience.
- Collaborate with stakeholders to plan enhancements, train end users, and drive adoption.
Vendor & Budget Management
- Support contract negotiation and vendor management efforts to ensure cost-effective licensing and support services.
- Assist in the planning and tracking of project budgets, staffing needs, and system investments.
What Youll Need:
- Bachelor s degree in information systems, computer science or related discipline.
- 10+ years experience managing complex business applications; including design, implementation and support.
- 5+ years experience in managerial roles that include employee hiring, development, performance management, delegation, and motivation.
- 7+ years of experience in Salesforce focused on Salesforce Sales Cloud, CPQ, Service Cloud, Data Cloud Implementations and Support.
- Significant experience with full life cycle implementation and ongoing system maintenance and support.
- Demonstrated experience in project management, agile and product roadmap techniques and methods.
Click here to read our International Applicant Privacy Notice.
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form .
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor s U.S. Pay Transparency Nondiscrimination Provision.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Practice Manager / HeadEmployement Type: Full timeContact Details:
Company: LogicmonitorLocation(s): Pune+ View Contact
Keyskills: Computer science System architecture Performance management System maintenance Enterprise applications Staffing Project management Agile Release management Salesforce
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