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Support Engineer @ Harness Digitech

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 Support Engineer

Job Description

  • Prioritize and manage several open issues at one time.
  • Create technical design documentation that follows standard format.
  • Operating system knowledge of Windows, XP, Vista and general desktop support issues.
  • Good knowledge on Database like SQL / Oracle, Unix/Linux.
  • Responsible for Installations, configuration, user training.
  • Responsible to do testing in UAT and go live.
  • Research and identify solutions to software and hardware issues.
  • Understanding JAVA, CRM, ERP.
Necessary Skills
  • Communication Skills.
  • Problem Solving Skills.
  • Familiar with support ticket and knowledge-based systems.
  • Maintain customer relationships.
  • Basic about Microsoft SQL and Working knowledge of SQL (MySQL).
  • Patience and Team player.
  • Virtual working capabilities.
  • Provide product knowledge, guidance, and support to internal teams.
  • Preferred to have an experience in manufacturing domain.
  • Self-discipline person with good attitude.
  • Willing to travel within domestic.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Harness Digitech
Location(s): Coimbatore

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Keyskills:   Unix Vista ERP MS SQL Linux Oracle SQL MySQL Windows Desktop support CRM

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Harness Digitech

Harness Digitech Private Limited Harness provides IT software solutions aimed at manufacturing industries. Harness offers complete software packages for companies using its products or partnering with proven products in the market to provide a one stop implementation to business needs. Harness h...