Customer Support Executive @ CIMET

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Customer Support Executive

CIMET
1 - 6 years
Jaipur
5 months ago
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Job Description

Customer Support:
Respond promptly to customer inquiries via phone and email in a professional and courteous
manner.
Identify and assess customers' needs to achieve satisfaction, striving to provide accurate and
compliant solutions.
Handle and resolve customer complaints, providing appropriate solutions and alternatives
within the time limits and follow up to ensure resolution.
Keep accurate records of customer interactions, transactions, comments, and complaints.

Sales:
Engage with customers to promote and sell products/services.
Identify upselling and cross-selling opportunities during customer interactions, effectively
communicating product features and benefits.
Meet or exceed sales goals and performance metrics on a consistent basis.

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: CIMET
Location(s): Jaipur

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Keyskills: International Voice Process Customer Support Customer Care Voice Process

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Your name (*)

Email (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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CIMET

The company is in Manufacturing of Investment Castings For various Fields like Automobile,Valves, Engineering parts etc.

Customer Support Executive @ CIMET

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