Business Operations Manager
- 3 - 7 years
- Bengaluru
- 5 months ago
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Job Description
Minimum qualifications:Bachelors degree or equivalent practical experience, 8 years of experience in a technical project management or a customer-facing role, Preferred qualifications:
Master's degree or equivalent practical experience, 3 years of experience as a category, channel, operations manager, or related experience in Consumer Products, Retail, eCommerce, 3 years of experience in project and partner management, overseeing complex cross-functional projects, Excellent technical and organizational skills to troubleshoot detailed operational issues spanning a growing retail network, About the jobAs an EMEA Business Operations Manager, you will be responsible for driving initiatives to grow the gift card business across Europe, Middle East and Africa, managing ongoing operations to sustain and scale our business
You will act as the hub for internal and external partners, spanning sales, engineering, finance, legal and suppliers, to maintain product availability and to launch new programs and products -put simply, our team brings product to life at retail
Google Play offers music, movies, books, apps and games for devices, powered by the cloud
It syncs across devices and on the web
As part of the Android and Mobile team, Googlers working on Google Play do everything from engineering our backend systems, to shaping product strategy, to forming great content partnerships
They make it possible for people to do things like buy an ebook or song on their Android phone, then have it instantly available on their laptop
The Google Play team enhances the Android ecosystem by giving developers and partners a premium store where they can reach millions of users, Responsibilities
Manage operations for the EMEA region, including demand planning, inventory management, product fulfillment, and unit forecasting, Develop and drive project plans across internal and external partners to ensure timely launches for new products, new markets, and new programs
Partner with regional leads to prioritize market initiatives, Oversee operations of vendors gathering retail intelligence data, integrating market data into holistic efforts sustaining product availability, Coordinate, execute operational strategy through external distribution partners, and diagnose and resolve supply chain issues across external distribution networks, Drive process improvement and transformation projects to simplify operations, enhance business performance, analyze retail trends, and present solutions to drive sales in stock availability and active stores, Google is proud to be an equal opportunity workplace and is an affirmative action employer
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements
See also Google's EEO Policy and EEO is the Law
If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form ,
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: GoogleLocation(s): Bengaluru+ View Contact
Keyskills: project management operations management operations business operations
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