We re looking for a Software Development Manager with expertise and passion in building teams, coaching individuals, and solving difficult problems in distributed systems, virtualized network infrastructure, and highly available services. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives within the software assurance and security areas.
As a Software Development Manager, you and your team ( direct or dotted line) will solve exciting technical challenges by analyzing, troubleshooting, and designing vital Oracle Cloud services, platforms, and infrastructure while always thinking about reliability, scalability, resilience, security, and performance. You will focus on engineering improvements to the systems that will eliminate whole classes of issues.
What Youll Do
Service Accountability You will lead a team whose mission is to build/manage a SaaS service that is highly performant, scalable, and reliable.
Ownership Scope You own the performance of the service as well as the roadmap to determine the key features required by our customers and partner teams.
Operations Engineering You will understand and be able to communicate the scale, capacity, security, performance attributes, and requirements of the service(s) you own. We are subject matter experts, able to understand and communicate every characteristic of our service stack, such as:
degradation and behavior under load of the services and their dependencies
Instrumentation and metrics that clearly describe the service behaviors
scaling requirements and patterns
resiliency and recoverability, ensuring that backup/restore and disaster recovery capabilities are implemented, tested, and maintained
Automation You will have a clear understanding of automation and orchestration principles, and will be eager to help automate, wherever and whenever the possibility arises, while simultaneously eliminating technical debt. Automation must be part of your DNA.
Incidence Management - You will own and respond to customer incidents within the agreed-upon SLAs. You will manage the on-call for your services.
Technical Experts - You will have a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations. You will bring this expertise to bear in driving reliability improvements in the services you engage with.
Cross-team collaboration You will engage with and present to a wide variety of audiences, ranging from individual contributors and teams to senior leadership
Required Qualifications
BS degree in Computer Science or related technical field
10+ years of Software Engineer experience.
3+ years experience of leading or managing a team of software engineers building network infrastructure.
Led or managed teams responsible for distributed processing systems.
Hands-on ability to Architect, design, and oversee development implementation of features
Understanding of service KPI metrics, alarms, logging, and system health
Unit test, Feature test and system test planning, execution and automation.
Resolving customer issues and handling escalations.
Experience deploying code within change management procedures
Experience working in an operational environment with mission-critical tier-two services with associated oncall responsibilities.
Experience with mentoring and growing engineers building network infrastructure.
Experience in Identity, Networking, Security related technologies is a plus
Preferred Qualifications
Hands-on experience developing services on a public cloud platform (e.g., AWS, Azure, Oracle)
Building continuous integration/deployment pipelines with robust testing and deployment schedules
Expertise in applying threat modeling or other risk identification techniques to develop security solutions
Experience and understanding of Cryptograph, DDoS, CVE, CIS, SAST, DAST, or similar security and compliance knowledge
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical ArchitectEmployement Type: Full time