Engineer - Cloud Operations @ Tata Communications

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Engineer - Cloud Operations

Tata Communications
1 - 2 years
Chennai
7 months ago
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Job Description

The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities

Taking ownership of customer issues reported, solving their problems through by providing resolution.

Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues.

Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets

Demonstration of problem-solving skills

Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.

Maintain awareness of latest technologies in the domainCisco ACI, Firewall, HSM and AI cloud with NSX

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Tata Communications
Location(s): Chennai

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Keyskills: hsm high availability firewall cloud operations cisco aci kubernetes vmware microsoft azure networking ansible docker amazon ec2 system administration git active directory saas devops paas linux microsoft windows jenkins iaas aws cloud computing

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Engineer - Cloud Operations @ Tata Communications

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