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HR Contact Support International Voice Process @ 2coms

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 HR Contact Support International Voice Process

Job Description

SUMMARY
We are seeking International Voice Process  Representatives for an HR Support role. This is a great opportunity for candidates looking to build a career in a global, fast-paced BPO environment.
Location: Bangalore
Work Mode: Work From Office
Shift Timing: Night Shift (Pick & Drop Facility Provided)
Employment Type:  3rd party Payroll

Potential for absorption into client payroll based on performance and business needs
Key Requirements
  • Qualification: Graduate or Undergraduate

  • Experience: Minimum 6 months in a customer support or voice-based process

  • Skills:

    • Excellent English communication (verbal)

    • Strong interpersonal skills and customer orientation

Additional Details
  • 5-day rotational work week

  • Structured training and support

  • Contractual role with the possibility of extension or permanent absorption

  • Work with a globally respected brand



Requirements

  • Excellent verbal and written communication skills in English
  • Strong customer handling and interpersonal skills

  • Willingness to work in rotational and night shifts

  • Immediate joiners preferred (or with a  maximum of 15 days' notice )

  • Shift: Night Shift

Experience Required
6 months to 5 years of experience in:
  • Customer Support / Technical Support

  • International Voice Process (US, UK, Australian)

  • BPO / KPO / Inbound / Outbound Processes



Benefits
  • CTC: Up to 40,000 per month (based on last drawn salary and experience)
  • Laptop and other assets will be provided by the company.
  • P.F + E.S.I + 5000/- performance bonus monthly.
  • The company will give a two-way cab facility. 

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: 2coms
Location(s): Bengaluru

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Keyskills:   voice bpo inbound calls bonus verbal communication outbound process interpersonal skills international voice customer support technical support international voice process written communication voice support outbound english customer handling communication skills

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2COMS Consulting Pvt. Ltd.