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Urgent Hiring - Renewal Executive @ Probus Insurance

Home > Voice / Blended

 Urgent Hiring - Renewal Executive

Job Description

Job Role & Responsibilities

  • Call existing policyholders whose policies are nearing expiry.
  • Explain renewal benefits, premium amounts, and address any queries.
  • Encourage and facilitate policy renewal before the due date.
  • Reach out to lapsed policyholders to understand reasons for discontinuation.
  • Educate customers on reactivation procedures and benefits.
  • Assist in processing reactivation requests.
  • Welcome newly onboarded customers.
  • Verify policy issuance details and update system records if required.
  • Make introductory calls to new customers within a defined time frame.
  • Confirm receipt of policy documents.

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Probus Insurance
Location(s): Indore

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Keyskills:   Communication Skills Bpo Voice Telecalling Renewals Persistency Outbound Calling

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Probus Insurance

Probus is a leading InsurTech platform in India. Probus is one of the prominent Insurance Broker, customarily from the retail clients paired along with its Pan India presence and also balanced with the finest blend of Life and Non-Life Insurance business. Choose from 29+ insurer partners to get th...