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Process Associate || HR Radha @ Wipro

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 Process Associate || HR Radha

Job Description

Role & responsibilities

  • Strong command over English typing with excellent accuracy.
  • Manage customer queries via email, chat, and calls.
  • Deliver prompt and effective customer support to resolve concerns.
  • Handle International chat processes for diverse clients.
  • Maintain accurate records of documents and transactions.

Preferred candidate profile

  • Fresher or up to 1 year of experience in BPO or related industry.
  • Outstanding written and verbal communication skills in English.
  • Basic computer Knowledge.
  • Willingness to work in rotational shifts, mainly night shifts.
  • Cab facility available within 30km

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Wipro
Location(s): Pune

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Keyskills:   Handling Customer Queries Fluent English Customer Service Excellent Communication In English Blended Process BPO International Process Chat Process

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