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Urgent Opening of Desktop Support Engineer For Gurugram @ Team Computers

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 Urgent Opening of Desktop Support Engineer For Gurugram

Job Description

Job description

Role & responsibilities

Key Responsibilities:

Qualification and Skill Set:

  • Diploma/bachelors degree in computer science, IT, or related field.
  • 1 years of experience in desktop support or IT helpdesk roles.
  • Strong knowledge of Windows OS, Microsoft 365, and hardware troubleshooting.
  • Familiarity with ticketing tools (e.g., ServiceDesk Plus, Jira, Freshdesk).
  • Understanding of networking fundamentals (TCP/IP, DNS, DHCP).
  • Experience with remote support tools

Roles and Responsibilities:

  • Support installation, configuration, and maintenance of hardware servers, switches, routers, UPS, etc
  • Perform patch management, system updates, and backup operations
  • Handle Network administration: IP management, firewall access, VLANs, DNS, DHCP, and VPNs.
  • Assist with implementation of infrastructure projects like data center migrations, network upgrades, etc.
  • Provide L1 support to users for system, network, and application issues
  • Troubleshoot hardware/software faults, connectivity problems, and system access errors.
  • Support Active Directory, Office 365, endpoint security, and remote access tools.
  • Maintain IT documentation, asset inventory, and system configuration records.
  • Work with vendors and OEMs for hardware/software support,
  • Billing related issue
  • Preferred candidate profile

Immediate Joiners preferred. Interested candidates share your updated resume on Vr*************r@te**********s.com


Job Classification

Industry: Hardware & Networking
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Team Computers
Location(s): Noida, Gurugram

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Keyskills:   Desktop Support Laptop Support Field Support Hardware Support Hardware Installation

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Team Computers

Team Computers Pvt. Ltd. Team Computers Pvt. Ltd. Incorporated in 1987, Team has completed 31 successful years of building trust and has emerged as a leading IT solutions provider, supporting more than 1800 customers across the country. At Team, we look at ourselves as a bridge between the wo...