Individual will be responsible to manage Multichannel Campaign requests received via email/phone/OC
Manage end-to-end Multi Channel campaign process for Pharma industry
Individual is needed to complete tasks (deploy emails, Generate Distribution list, Create workflows, Create Test data, Test workflow end to end, manage calls with the project managers) on time and error-free.
Ensure progress, issues and agreements are properly documented and acted upon.
Ensure all quality standards are met
Follow transactions/issues tracking mechanism and capture all the details required on the tracking tool
Responsibilities :
Bachelors degree (preferably Science)
Minimum 3+ years of Email Marketing Experience.
Requirements
Candidate should be a graduate
Minimum 1year experience in Email/Campaign Management required.
Strong verbal and written communication skills
Strong listening skills
Excellent customer service skills and experience in customer facing role.
Able to work in a highly dynamic environment and able to multi-task.
Intimate knowledge of Campaign Management Best Practices and trends.
Basic Knowledge of how a Database works which can be leveraged for Campaign Management is a must.
Knowledge of SFMC - Desirable
Other email delivery applications: Dream, , Marketo, Eloqua, Responsys Mandatory if they dont have SFMC high proficiency
Knowledge of SQL and JS desirable
Minimum 3 years of experience of working on MOS products: particularly Word, PowerPoint, Excel & Outlook.
Strong analytical knowledge in the marketing space.
Impeccable time management and communication skills
Project and Client (Brand team) management experience is a must.
Demonstrated ability to understand customer needs and requirements; ability to proactively engage customer in the course of project management.
Work style - work from office
Shift - Night Shift
Kindly share resume via email - li******r@tr****t.com or WhatsApp - 7899570***

Keyskills: Campaign Management Catalog Management Email Marketing Digital Marketing
About Trigent: Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, a...