About the Role:
We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support
teams For Voice Process . Whether you're a fresher or an experienced professional, if you
have excellent communication skills and a passion for customer service, we'd love to hear from
you!
Position: Sales / Insurance Advisory / Customer Support
Roles and responsibilities:
working effectively in a fast-paced environment
Using assigned software and tools to manage customer interactions and data
Adhering to company policies and procedures
Maintaining a professional and courteous demeanor at all times
Providing information about insurance products
Processing insurance applications or claims
Answering customer questions about insurance policies
Handling inbound and outbound calls (depending on LOB)
Answering customer inquiries and resolving issues related to sales, insurance, or
general product/service information
Providing accurate and timely information to customers
Troubleshooting problems and guiding customers through solutions
Maintaining records of customer interactions
Escalating unresolved issues to the appropriate department

Keyskills: domestic bpo voice process international bpo
Jaya InternationalWe are manpower supplyer for overseas, Oil and GasRefinerypetrochemicalpower plantJAYA INTERNATIONAL B-109/108, City Mall Complex Nr. Pendharkar College, MIDC Dombivli (East) - 421 203 Dist- Thane St- Maharashtra Country- IndiaContact No. :0251 6511517, 02512445409, 02...