Service Desk Analyst 1 | ONLY Freshers @ Wipro

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Service Desk Analyst 1 | ONLY Freshers

Wipro
0 years
Hyderabad
5 months ago
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Job Description

** ONLY FRESHERS CAN APPLY **

Job Location : Coimbatore / Hyderabad / Bangalore

Shifts : 24*7 Rotational

Work Mode : WFO

Transport to be provided ( One Way)

Education : Any Graduate or Post Graduate can apply

Notice : Only Immediate Joiners

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Job Role :

1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns

2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email, or walk-ins

3. Identify and escalate tickets requiring urgent attention and action

4. Log all contacts and document all the activities and results accurately and completely within the incident management tool

5. Deal with and resolve helpdesk requests

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Walk-ins

Contact Details:

Company: Wipro
Location(s): Hyderabad

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Keyskills: English Technical Support Computer Science Troubleshooting

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₹ 2.5-3.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Service Desk Analyst 1 | ONLY Freshers @ Wipro

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