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Service Delivery Officer-Branch Banking-Branch Banking @ Kotak Life Insurance

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 Service Delivery Officer-Branch Banking-Branch Banking

Job Description

 About The Role  JOB ROLE Handling personalized service requests of customers. Generation of timely business MIS. Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment. Coordination with CPC/RPC/Investment desks for account opening of customers. Managing complaints of customers and ensuring their resolution within TAT.

JOB REQUIREMENT Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite. Good knowledge of Microsoft excels.
Understanding of banking norms and processes.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Phone Banking Officer
Employement Type: Full time

Contact Details:

Company: Kotak Life Insurance
Location(s): Rourkela

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Keyskills:   customer service cross selling account opening sales branch banking retail banking banking operations branch banking operations marketing branch operations term deposits retail liabilities relationship management private banking customer handling

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Kotak Life Insurance

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse o...