Job Description
Position:-Training Manager
Department:-SPARC
Function:-SPARC Training
Reporting to:- ChiefTraining Manager
Band:-4
Location:-Pune & Chandigarh
JOB SUMMARY :-
A person with strong domain knowledge in Insurance & Financial Planning will be working in SPARC Channel, managing & executing Training interventions across the geography. Proactive approach required in assessing the learning & development needs, effectively aligning programs / interventions with business objectives and creating / executing the Training Modules in SPARC Channel.
KEY RESPONSIBILITIES:-
Imparting Training to Business Partner advisors and Max Life Employees (SPARC Channel) as per defined and agreed Man Days.
Providing right training inputs & Sales support to Max Life sellers
Post Training, on line certification through Inquizzitive, of sellers on the trained module to be completed - Once a quarter
Refresher training should be done before the certification & follow up with failed candidates should be completed
Drive traffic to E Learning platform / Microsite so that technology can be leveraged to maximize reach
Ensuring the measures of quality of business in that of CSOs are above standards
Ensuring BP Authorized Verifiers are compliant on training requirements as per IRDAI and all regulatory records to be maintained audit ready
Traction of data on performance, publishing MIS, dashboard, calendars, EDMs etc. timely and effectively with respect to Training
Conduct Skill, Knowledge & compliance based training programs for the SPARC Channel field team at regular intervals
Organize and make presentations in internal and external seminars.
Develop and manage certification processes, Implementing evaluation process - online and offline to create a robust feedback and tracking mechanism on product knowledge and skills of all the stakeholders (/Field Team, etc.) .
Content development for conversation selling skills, creating EDMs highlighting product features and USPs, refresher modules with questionnaires, etc.
Training interventions to be executed across geography (primarily at CSM Locations)
Measures of Success
Imparting Training:-
Average of 12 -15 Man days of Training : SPARC Team
Refresher Training:-
80% of the CSO clearing their quarterly certification
Ensuring right training inputs :-
90% Employees across vertical to attend Induction training
Activation:
Inactive CSO : 30%
Product Mix : As per plan
Ensuring Certification :-
100% Certification of BP advisors as Authorized Verifiers.
100% Certification on Products, ULIP, AML, Ethics & Compliance before licensing & records of 100% of these CSO to be maintained
Key competencies/skills required
Training execution,Training enabling quality business,Ensuring SPARC Channel compliance requirement.
Desired qualification and experience:-
Graduate in any Discipline, MBA from premier institute is preferred.
5 Plus years of experience in Sales Training, Prior experience in life insurance essential.
Result Orientation, Customer Centricity, Technical Expertise, excellent product and basics of life insurance knowledge, a LIII or AIII will be preferred.
Org Chart:-
CHANNEL HEAD (CVP) - SPARC
AVP-SPARC
Zonal Head- SPARC

Keyskills: Learning Product Mix Business Partnering Induction Training Life Insurance Feedback Content Development Training Management Sales Training E - learning
About the organization:Max Life Insurance is India’s 4th largest private life insurance company and is the largest non-bank promoted private life insurer in India. We have demonstrated success in building a business now operating at considerable scale, reflected in more than 60,000 cr of As...