Job Description: In this role
This position is primarily responsible for supporting existing VM infrastructure on Skytap as well as creating new virtual machines for training department.
The person on this role will be responsible to deploy correct virtual machines for the correct course for the students.
The role includes working with trainers and subject matter experts to create new virtual machines as well as maintain existing VMs.
Monitor Skytap platform to ensure effective usage with cost saving measures are applied.
Monitoring Skytap programmatically and taking action to resolve issues.
Must be willing to work in flexible shifts to support global teams. Primary shift: 3pm 12am IST with flexibility.
Responsibilities
Experience in deploying, configuring, troubleshooting, and performance tuning Skytap.
Work with training team and SMEs to create virtual labs for new courses as well as maintain and upgrade existing VMs.
Be familiar with Virtualization technologies and understand technical requirements to create and maintain VMs on Skytap.
Learn to assist internal teams with building multi-tier and other complex environments in Skytap.
Provide support to internal and external customers on technical issues.
Be the first line of support to our learners and troubleshoot any issues with VMs.
Write technical documents and solutions guides.
Understand Virtualization, and how it can be used to address end-user/learner challenges.
Administer Skytap environment to ensure learners are provided with correct labs and cost-effective methods are applied.

Keyskills: Skytap VM infrastructure
SysTechCorp Inc provides leading-edge technology services that empower our clients to meet and exceed their strategic business objectives. Our AI, ML, Mobile, Cloud, and ERP practice is backed by years of experience and deep domain expertise in a wide range of industry verticals.