PM - Channels Contact Center Automation Professional
- Capco
- 8 - 15 years
- Kolkata
- 6 months ago
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Job Description
Job Title: PM- Digital Transformations
About Us
Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
MAKE AN IMPACT
Locations - Pune / Bangalore / Hyderabad
Experience: 8-15 Years
Notice period -Immediate
L1 Interview -Project/Program Manager skills + Banking Domain + Channels and Contact center automation
Please see JD below:
- Lead PM with strong experience in Channels and Contact centre automation.
- Has strong and in-depth understanding of Program Governance & Benefits quantification and assurance
- Managing large and complex transformation delivery engagements as a Senior Project/Program Manager
- Good knowledge and handling of project and program management methodology and techniques.
- Experience in managing multi country/market engagements
- Should have extensive experience with Agile led delivery
- Managing risks and issues and taking corrective measurements.
- Coordinating the projects and their interdependencies.
- Strong leadership and management skills.
Job Classification
Industry: BankingFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Project ManagerEmployement Type: Full timeContact Details:
Company: CapcoLocation(s): Kolkata+ View Contact
Keyskills: Delivery excellence Assurance Automation Manager Program Management Management consulting Banking Agile Management Program governance Financial services
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