Hiring For Voice Process @ Hexaware Technologies

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Hiring For Voice Process

Hexaware Technologies
1 - 3 years
Mumbai
5 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats in a timely and professional manner.
Provide accurate information to customers regarding products/services offered by the company.
Resolve customer issues efficiently through effective problem-solving skills.
Meet performance targets set for first call resolution rate, handle time, and quality metrics.
Collaborate with team members to achieve process goals and objectives.
NAME : Komal Rane
CONTACT : 8766007***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills: BPO Customer Service Customer Care Inbound Process Blended Process Customer Support Domestic Solving Queries Voice Process Voice International

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₹ 1.75-3.75 Lacs P.A

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...

Hiring For Voice Process @ Hexaware Technologies

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