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Hiring For International Voice Process Customer Support !!ctc 6.8lac @ rivera manpower

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 Hiring For International Voice Process Customer Support !!ctc 6.8lac

Job Description

Join a premium international process and build a rewarding career in customer support.
Warm greetings from Rivera Manpower Services


Hiring International Voice Process (Customer Support)

Location: Bangalore
CTC: Based on experience (up to 6.7 LPA)


Call & Book Your Interview Slot: 7829336*** / 7829336*** / 9380300*** /8431721***


Eligibility:

  • Graduates / Undergraduates
  • Minimum 1 year of experience in international voice process (mandatory)
  • Willing to work in US rotational shifts
  • Immediate joiners or maximum 15 days notice period

Roles & Responsibilities:

  • Handle inbound and outbound voice calls for international customers
  • Assist customers with queries, complaints, and service-related issues
  • Provide accurate and timely resolutions ensuring a high level of customer satisfaction
  • Maintain defined AHT (Average Handling Time) and meet quality benchmarks
  • Document interactions and escalate complex issues where required
  • Ensure adherence to SLA, CSAT, and compliance standards
  • Communicate effectively with customers from a global client base

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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Keyskills:   customer support healthcare INTERNATIONAL VOICE Inbound Process insurance customer service Healthcare Bpo Inbound Calls e commerce Voice Process banking US HEALTHCARE INTERNATIONAL BPO collections Customer Care

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₹ 4.75-6.5 Lacs P.A

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rivera manpower

Rivera Manpower Services, a renowned manpower consultancy, excels in talent solutions for IT and non-IT sectors. Over the past ten years, we have partnered with organizations to streamline recruitment, delivering top-notch professionals for specialized positions. We are a Top Choice for Bespoke Jo...