Urgent Hiring - Team Leader || Telugu - Malayalam @ Policybazaar

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Urgent Hiring - Team Leader || Telugu - Malayalam

Policybazaar
5 - 10 years
Mumbai
9 months ago
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Job Description

Location- Mumbai - West Malad

Designation- Team Leader - Voice Outbound

Role & responsibilities Must have experience managing a team of 15+ members.
Strong understanding of Key Result Areas (KRAs) and Key Performance Indicators (KPIs).
Proven experience in Inbound Voice Process.
Excellent MS Excel skills.
Knowledge of attrition, shrinkage, Average Handle Time (AHT), occupancy, utilization, roster management, and manpower planning calculations.
Experience in report generation.

Preferred candidate profile

Must be fluent with Malayalam / Telugu

Excellent on MS Excel

Must have minimum 2 Years of on paper Team Leader experience

How to Apply Interested Candidate can share their updated CV at ka**********t@po*********r.com or WhatsApp - 9582253***

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Expected CTC

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Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

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Company: Policybazaar
Location(s): Mumbai

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Keyskills: Inbound Process Telesales Voice Process Sales Operations Team Handling Customer Service Cross Selling Team Leadership Outbound Process Retention Attrition Customer Support Upselling Sales Process Bpo Voice Domestic BPO CSAT SLA Management International BPO

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₹ 5-9 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Policybazaar

Company DetailsPolicybazaar.com

Urgent Hiring - Team Leader || Telugu - Malayalam @ Policybazaar

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