Urgent opening For US mortgage (Servicing - Dispute / Complaint queue)
- Cognizant
- 1 - 6 years
- Mumbai
- 5 months ago
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Job Description
Kindly register in below link before attending the interview.
https://forms.office.com/r/svYtgRS9HE?origin=lprLink
Qualification
- Graduate/Diploma (3 year) in any discipline. Bachelors degree in accounting or finance or related field would be preferable
- Proven experience in customer service or complaints handling.
- Strong critical thinking and problem-solving skills.
- Excellent written communication skills with the ability to convey complex information clearly and concisely.
- Proficiency in data analysis and research.
- Ability to work independently and exercise sound judgment.
- Good keyboard skills Formal Training in Typing would be an added advantage. Typing speed of 40 wpm.
- Good customer service attitude.
- Stress tolerance - Ability to work accurately under pressure.
- Good Team Player
- Willingness to work in night shifts(8.30 pm IST to 6:30 am IST)
Preferred Skills
- Proven experience in customer service or complaints handling and US Mortgage/Credit Report.
- Strong experience in loan servicing
- Strong critical thinking and problem-solving skills.
- Excellent written communication skills with the ability to convey complex information clearly and concisely.
- Proficiency in data analysis and research.
- Ability to work independently and exercise sound judgment.
- Good keyboard skills Formal Training in Typing would be an added advantage. Typing speed of 40 wpm.
- Good customer service attitude.
- Stress tolerance - Ability to work accurately under pressure.
- Good Team Player
- Willingness to work in night shifts (8.30 pm IST to 6:30 am IST)
- Should be willing to work from office
Perks & Benefits
- Night shift allowance
- Incentives
- Overtime payment ( If needed to do OT)
- Transport facility
- Yearly appraisal
- Mediclaim facility (Individual and Family coverage)
- Permanent on roll
- astonishing growth perspective
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Banking Operations - OtherEmployement Type: Full timeContact Details:
Company: CognizantLocation(s): Mumbai
Keyskills: US Mortgage Mortgage Servicing Dispute Resolution Credit Reporting Compliance Management Loan processing
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Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...
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