Team Lead
- Sykes
- 1 - 12 years
- Kolkata
- 5 months ago
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Job Description
SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for Team Lead to join our dynamic team and embark on a rewarding career journeyA Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives. Some of the key responsibilities of a Team Lead include:1. Providing direction, guidance, and support to team members to help them achieve their individual and team goals.
2. Managing team schedules, delegating tasks, and ensuring that deadlines are met.
3. Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills.
4. Identifying and resolving conflicts and obstacles that may impact team performance.
5. Ensuring that team members have the necessary resources and support to perform their job effectively.
The ideal candidate for this role should have strong leadership, communication, and interpersonal skills.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Team LeaderEmployement Type: Full timeContact Details:
Company: SykesLocation(s): Kolkata+ View Contact
Keyskills: siebel workflows team management siebel configuration team motivation business services team handling customer service mentoring conflict resolution people management skills team leading leadership team performance coaching communication skills
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