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Desktop Support - Team lead @ Pentagon System

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 Desktop Support - Team lead

Job Description

  • Team handling , handle L1 escalation calls
  • Knowledge of PC hardware both Desktops & Laptops.
  • Vendor coordination for hardware
  • Should know the installation of the Windows operating system such as Windows 10.
  • Installation & troubleshooting of Network Printers.
  • Installation & troubleshooting of Antivirus packages.
  • Outlook and Office 365 (Admin console )
  • Preparation of MIS
  • Excellent email drafting skills
  • Video calling room check
  • Having experience of 4 to 5 years, Good technical knowledge, Manage VIP support for senior management & having good communication.
  • Team handling experience
  • Handling escalation calls

Email id : al*********e@pe*****n.co.in

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Pentagon System
Location(s): Mumbai

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Keyskills:   Admin Console L3 Support Fms Support Vip Support End User Support Outlook Configuration team lead Mfp office 365

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₹ 5-6 Lacs P.A

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Pentagon System

Pentagon System & Services has been a trusted and leading IT solutions provider for over three decades, consistently delivering innovative and reliable services to meet the evolving needs of businesses across industries. Established in 1994, Pentagon began as a small-scale IT solutions provider ...