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Customer Service Executive in Mumbai for Top @ White Horse Manpower

Home > IT Operations / EDP / MIS

 Customer Service Executive in Mumbai for Top

Job Description

    Job Responsibilities:

    • Work in a call center environment that requires 100% phone-based customer interaction
    • Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
    • Communicate with customers in a metrics-driven environment
    • Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
    • Take ownership of each customer interaction while treating them with respect and responding with empathy
    • Work both independently and in a team environment
    • Abide by all applicable regulatory and departmental practices and procedures

    Required qualifications, capabilities, and skills:

    • Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
    • Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
    • High School Diploma(10+2), HSC or GED required

    Preferred qualifications, capabilities, and skills:

    • Ability to multitask using a computer and simultaneously provide customer support
    • Comfortable in a fast-paced, consistently changing environment
    • Previous experience working in a Hospitality, Restaurant or Retail industry
    • Have a passion for helping people by solving problems, presenting, and explaining solutions

    Work Schedule:

    Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter.

    To Apply:

    Please Contact us (Monday to Saturday, 9 AM to 6 PM)
    Free Job Placement Assistance.

    White Horse Manpower:
    Get placed in Fortune 500 companies.
    Address: #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex,
    Jumma Masjid Road, Bangalore 560051.

    Contact Numbers:
    hidden_mobile / hidden_mobile.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: IT Operations / EDP / MIS
Functional Area: Not Specified
Role/Responsibilies: Customer Service Executive in Mumbai for Top

Contact Details:

Company: White Horse Manpower
Location(s): Mumbai

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Keyskills:   calling customer support customer service bpo voice process international voice communication skills mumbai

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₹ 1 to 5 Yr

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White Horse Manpower

White Horse Manpower Consultancy Private Limited Recruitment Company with more than 15 Plus International BPOs in the consultancy giving SPOT OFFER Letters Walkin with 2-3 Resumes from Monday 2 Saturday 10am to 6pm call Niki 9886747291,9342431048,9886188040 Free Recruitment no charges Niki ...