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Assistant Manager - Field Collection @ home credit

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 Assistant Manager - Field Collection

Job Description

Summary:

The objective is to supervise and manage field collections team (internal or external agencies), deliver continuous results, drive improvement through initiatives, identify gaps and fix them.

Job Responsibilities:

  1. Should be well versed in managing collections agencies.
  2. Ensure empanelment of good agencies and sustain the performance of all agencies as per the set targets.
  3. Meet designated targets by actively monitoring bucket efficiencies and recommendations for improvement, based on gap analysis
  4. Ensure effective manpower alignment to drive bucket efficiencies.
  5. Mentoring and coaching of team.
  6. Doing daily, weekly reviews to keep a track of team performance against the target
  7. Liaising with support functions to improve team performance.
  8. To control absenteeism and attrition in the portfolio.
  9. To assist/drive key projects within the company
  10. To ensure proper quality controls on the set process

Required Candidate profile

Desired Profile:

  1. Field collections experience is must
  2. Should have 5+ Years of experience in collections
  3. Must have handled a team
  4. Must have experience in handling external agencies
  5. Must be able to drive the team for higher productivity with efficiency and change as per business requirements.
  6. Should be well versed with MS Office applications

Who should join?

  1. If you are well organized at work and can manage large volumes and plan ahead
  2. If you have excellent interpersonal skills to operate in a multi-cultural environment
  3. If you are self-driven to drive results


Perks and Benefits

Plus performance based yearly bonus

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Retail/Personal Banking
Role: Retail/Personal Banking
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Home Credit India
Location(s): Chennai
Website: https://www.homecredit.co.in/

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home credit

Home Credit India Finance Pvt. Ltd. is a leading consumer finance provider that is committed to drive credit penetration and financial inclusion by offering financial solutions that are simple, transparent and accessible to all. One of India¢¢s leading Non-Banking Financial Companies (NBFCs), ...