Personal Shopper -hadapsar Pune - - Shoppers @ Shoppers Stop

Job Description

Personal Shopper is a frontend customer facing profile into sales & retail operations. Personal Shopper provides expert advice and give the highest level of customized and personal customer service possible to individual shoppers by providing advanced knowledge of products, services, and trends. The position defines the highest customer service standards for sales, and customer satisfaction in every retail operation. Increased Customer Satisfaction Increased buying Frequency of High Value Customers
Motivate the customers to visit your store often (generate appointments) and make purchases frequently by driving the relationship with their clients using mail, e-mail, telephone and face-to-face communications.
Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires by advising them on the current fashion trends/ /Assisted image makeovers/ customized buying.
To be the single point of customer service before, during and after the sale for your clients, by appropriate follow-up, follow-through and fulfilling commitments in order to maintain strong relationships. Increased sale Increased Average Bill Value Increased Items per Ticket of Target Customers
Maintain the appointment levels, contribution to sales by suggestive selling and upselling using their expertise and in-depth knowledge of both the customer and the current offerings. Focus on increasing the Item per ticket and Average Bill Value
Increase in membership base.
Documentation
Educate non-members about the membership programs and encourage black card enrollments

Job Classification

Industry: Retail, Wholesale
Functional Area: Sales, Retail, Business Development,
Role Category: Retail Sales
Role: Retail Sales
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Diploma in Any Specialization, Visual Arts, Fashion Designing/Other Designing, Graphic/ Web Designing, Hotel Management
Post Graduation: Any Postgraduate in Any Specialization, MBA/PGDM in Any Specialization, Marketing, Advertising/Mass Communication
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Shoppers Stop Ltd
Location(s): Pune
Website: http://www.shoppersstop.com

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Retail Sales Customer Service Upselling Selling Front End Customer Satisfaction Retail Operations