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Direct Walkin - Domestic Non-Voice Process - Coimbatore @ Hexaware Technologies

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 Direct Walkin - Domestic Non-Voice Process - Coimbatore

Job Description

BPO Customer support (Non-Voice Process)


Direct Walk-in


Job description: Domestic Non-Voice Process


Designation: Executive


Languages Known: English along with any language


Interview Venue: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043


Work Location: Hexaware Technologies Ltd, Vetrivel Towers,1297, Mettupalayam Road, Coimbatore - 641043


Qualification: Any graduate can be considered (arrears can be considered)


Notice period: Immediate Joiners preferable.

* Candidates from Coimbatore location will be preferrable.

Desired Candidate Profile:


  • Demonstrates a strong customer service orientation.
  • Ability to handle difficult or irate customers effectively.
  • Takes responsibility to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
  • Able to adjust his/her behaviour and communication to accommodate working styles and perspectives of diverse individuals.
  • Only Immediate joiners.
  • Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service.
  • Should be comfortable working for 5 days with 2 days rotational offs.
  • Demonstrate strong typing skills with a minimum of 25 WPM and 90% accuracy.
  • Handle customer inquiries efficiently and professionally.
  • Resolve customer complaints and issues promptly.

Rounds of Interviews:


  1. HR round (Direct Walkin)
  2. Operations round
  3. Technical Assessment

Contact Person:

Sudharsan


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Hexaware Technologies
Location(s): Coimbatore

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Keyskills:   Communication Skills English Non Voice Process Semi Voice Non Voice Bpo Non Voice Chat Process Customer Support Domestic Voice Process Bpo Voice Domestic Voice Domestic BPO Domestic Calling Domestic Process

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₹ 1.75-2 Lacs P.A

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...