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Senior Manager - Delivery @ Omega Healthcare

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 Senior Manager - Delivery

Job Description

We are looking for a skilled Senior Manager to lead our delivery team in Chennai. The ideal candidate will have 8-14 years of experience in the healthcare industry, preferably with CRM/IT Enabled Services/BPO.Roles and Responsibility
  • Manage and oversee the delivery team to ensure successful project execution.
  • Develop and implement strategies to improve delivery efficiency and quality.
  • Collaborate with cross-functional teams to identify and mitigate risks.
  • Analyze and resolve complex technical issues impacting project delivery.
  • Provide guidance and mentorship to junior team members.
  • Ensure compliance with organizational policies and procedures.
  • Job Requirements
  • Strong understanding of healthcare management services and IT enabled services.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Experience with CRM software and BPO operations.
  • Proven track record of delivering high-quality results and leading teams.
  • A graduate or postgraduate degree is required.
  • Job Classification

    Industry: BPM / BPO
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Operations
    Role: Operations Manager
    Employement Type: Full time

    Contact Details:

    Company: Omega Healthcare
    Location(s): Chennai

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    Keyskills:   healthcare management it enabled services management services project delivery crm risk management project management program management auditing kpo risk mitigation internal audit delivery management team leading project execution

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    Omega Healthcare

    Omega Healthcare Management Services Pvt. Ltd. http://www.omegahms.com