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Customer Support BPO Voice (Virtual Interviews) @ Trigent

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 Customer Support BPO Voice (Virtual Interviews)

Job Description

Customer Service Representative - Voice Process

Exp: Freshers - Graduation is mandatory or UG with min 6m exp in international voice process

Location: Mumbai

Shifts: US Shifts - Night shifts


  • Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week
  • Return to office (work from office mandatory) therefore Mumbai based candidates ONLY.
  • Exposure to US contact center preferable
  • Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun

Knowledge & Skill Requirement

  • Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer
    Good technical aptitude with an ability to learn quickly
    Excellent verbal and written communication skill Experience Profile
  • Prior international BPO work experience preferred
    Freshers acceptable

For more details Call Sathish 9113095***

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Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Trigent
Location(s): Mumbai

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Keyskills:   Customer Support BPO Customer Service International Call Center Voice Process Voice Support US Process Customer Care Fresher International Voice Us Voice Process International BPO UK Process

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₹ -4.75 Lacs P.A

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Trigent

Trigent Software Inc