AR Associate - International Voice process
- Omega Healthcare
- 0 - 1 years
- Bengaluru
- 5 months ago
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Job Description
Job Title: AR Caller (Fresher) International Voice Process
Location: Murgeshpalya, Bangalore
Job Type: Full-time
Job Summary:
We are looking for dynamic and motivated freshers to join our Accounts Receivable (AR) team as AR Callers. This role involves engaging with US-based clients via calls, managing claims, processing denials, and ensuring smooth financial transactions. If you are keen on building a career in healthcare revenue cycle management, this is a great opportunity!
Key Responsibilities:
* Review emails and systems for updates and action items.
* Contact insurance carriers to resolve denied claims and document all communications in software and spreadsheets.
* Identify issues and escalate them to the immediate supervisor for resolution.
* Maintain and update production logs regularly.
* Understand client requirements and specifications to ensure effective service delivery.
* Ensure targeted collections are met daily and monthly.
* Meet productivity targets set by clients within the stipulated timelines.
* Adhere to quality standards while delivering service to clients.
* Conduct follow-ups on pending claims to facilitate timely processing.
* Prepare and maintain status reports for internal and client review.
Qualifications & Skills:
*Any graduate (freshers welcome).
* Excellent communication skills in English (both verbal and written).
* Willingness to work in a night shift or US shift timings.
* Basic understanding of healthcare processes and insurance preferred (but not mandatory).
* Good analytical and problem-solving skills.
* Ability to work in a team and handle pressure efficiently.
Why Join Us?
* Competitive salary and incentives.
* Exposure to the US healthcare domain.
* Comprehensive training to ensure a smooth transition into the role.
* Growth opportunities within the organization.
If you are looking to start a career in an international voice process with great learning and development opportunities, apply now!
Regards,
Janifer R
Human Resources Omega Healthcare
Phone: +91 7090082***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Non Tech Support - Voice / BlendedEmployement Type: FreshersContact Details:
Company: Omega HealthcareLocation(s): Bengaluru
Keyskills: Good English Communication Voice Process International Voice Process Revenue Cycle Management AR Calling US Healthcare Medical Billing Us Voice Process
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