Apollo is Hiring Customer Support Executive @ Apollo Hospitals

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Apollo is Hiring Customer Support Executive

Apollo Hospitals
1 - 4 years
Hyderabad
5 months ago
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Job Description

Apollo Telehealth Services is hiring a customer care executive for voice process. Freshers and Experienced

Position: Customer Support Executive

Qualification: Any Graduate or Intermediate.

Freshers or with Experience of 1 - 5 years in Voice Process

Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station)

Call Center Executive Job Responsibility :

1. Identifying Customers needs, Clarify information, research each issue and provide solutions.

2. Follow Communication Scripts when handling different topics.

3. Build Sustainable relationships and engage customers by taking the extra mile.

4. Keep records of all conversations in our call centre database in a comprehensive way.

5. Should be able to coordinate with various teams to ensure smooth service to customers

Requirements:

1. Previous experience in a customer support role or customer call-handling knowledge.

2. Strong Phone & Verbal communication skills along with active listening.

3. Customer focus and adaptability to different personality types.

4. Ability to multitask, set priorities and manage time effectively.

5. Flexible to work in Rotational shifts in Night shift as well for Males.(NO night shift for Female candidate)

6. Good typing skills.

7. Self Transportation.

8. Native proficiency in Kannada/Tamil or Bengali along with English And Hindi will be considered an added advantage."

Note:

*******Excellent command over English, Hindi is mandatory with fluency*******

Company Website URL: http://www.apollotelehealth.com/

Whats App: 8121015***

Regards,

Jagadeesh

Apollo Telehealth

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Apollo Hospitals
Location(s): Hyderabad

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Keyskills: inbound Customer Relationship Customer Support Telecalling Bpo bba domestic bpo customer service Marathi Outbound Process Contact center voice process Domestic process Bpo Voice International Voice process Hindi

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₹ 2.5-3.25 Lacs P.A

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

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Apollo Hospitals

ApolloHospitalsEnterpriseLtd,Unit:Apollo Tele Health Services Apollo TeleHealth Services aims at providing a successful working model of telemedicine which self-propagates throughout India and into the developing world. It will provide a channel for continuous access to the most sophisticated m...

Apollo is Hiring Customer Support Executive @ Apollo Hospitals

Home > Voice / Blended