Front Office Staff @ The Monarch Hotel

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Front Office Staff

The Monarch Hotel
2 - 4 years
Mumbai
5 months ago
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Job Description

Moarch group of Hotels hotelsmonarch.com is leading hotel brand across Mumbai and Pune region. For expending our dynamic team, we are looking for Front Office staff with minimum two years experience in hotel industry. Warmly welcome and register guests, efficiently handling check-ins and check-outs.
Process reservations, modifications, and cancellations accurately using the hotel's property management system (PMS).
Provide comprehensive information about hotel facilities, services, and local attractions.
Address guest inquiries, requests, and resolve any issues or complaints promptly and professionally to ensure guest satisfaction.
Manage incoming calls, emails, and correspondence with a professional and courteous demeanor.
Handle cash, credit card, and other payment transactions accurately and securely.
Maintain accurate guest records and ensure confidentiality of sensitive information.
Collaborate with other hotel departments (Housekeeping, F&B, Maintenance) to ensure seamless service delivery.
Contribute to a positive guest experience and uphold the hotel's brand standards. Interested candidates can WhatsApp their CV on- 9321989***..

Applications from other departments such as Food and Beverage- Service and Food and Beverage- Production, House Keeping are also welcome.

Job Classification

Industry: Hotels & Restaurants
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Front Office & Guest Services
Role: Front Office Executive
Employement Type: Full time

Contact Details:

Company: The Monarch Hotel
Location(s): Mumbai

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Keyskills: Front Office Guest Handling Housekeeping guest service calls handling Communication skills

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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The Monarch Hotel

Monarch Group of Hotels, our vision goes beyond traditional hospitality. We embrace all aspects of the industry, from resorts and homestays to restaurants, banquets, and innovative hospitality software. Our commitment to excellence sets us apart, especially with corporate clients who value seamless,...

Front Office Staff @ The Monarch Hotel

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