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Process Associate @ Calpion Software

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 Process Associate

Job Description

Role & responsibilities

  • Reviewing patient medical records and bills to ensure accuracy
  • Entering patient treatment codes into billing software
  • Processing and submitting medical claims to insurance companies
  • Following up on rejected or denied claims
  • Communicating with healthcare providers and insurance companies to resolve billing issues
  • Assisting with patient inquiries about billing and insurance
  • Maintaining confidentiality of patient data according to HIPAA guidelines
  • Updating and maintaining billing software with the latest coding information
  • Performing regular audits to ensure that all charges are accounted for and billed correctly
  • Processing payments from insurance companies and patients

Preferred candidate profile

  • Excellent written and oral communication skills.
  • Minimum 1-year experience in AR calling
  • Understand the Revenue Cycle Management (RCM) of US Healthcare providers.
  • Basic knowledge of Denials and immediate action to resolve them.
  • Follow up on the claims for collection of payment.
  • Responsible for calling insurance companies in the USA on behalf of doctors/physicians and following up on outstanding accounts receivables.
  • Should be able to resolve billing issues that have resulted in payment delays.
  • Must be spontaneous and enthusiastic

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Calpion Software
Location(s): Bengaluru

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Keyskills:   Charge Posting Payment Posting Revenue Cycle Management US Healthcare Medical Billing

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Calpion Software

Calpion was founded in 2004 with the vision to provide high quality solutions & services at the intersection of business and technology to Fortune 500 & mid-market customers. Calpion provides high quality & sustainable value to our customers through our core services that include Healthcare applicat...