Process Manager @ eClerx

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills.

• Manage and implement new processes and procedures to improve efficiency and productivity.
• Analyze existing processes and identify areas for improvement.
• Develop and maintain process documentation and standard operating procedures.
• Collaborate with cross-functional teams to ensure seamless process implementation.
• Monitor and report on process performance metrics.
• Identify and mitigate risks associated with process changes.

• Proven experience as a Process Manager or similar role.
• Strong understanding of process management principles and methodologies.
• Excellent communication, leadership, and problem-solving skills.
• Ability to analyze complex data sets and make informed decisions.
• Experience with process improvement tools and techniques.
• Strong attention to detail and organizational skills.