Area Revenue Head - Ranchi
- OYO
- 8 - 13 years
- Varanasi
- 10 months ago
- Email to a friend
- Report this job
Job Description
Job Description Area Revenue Head (ARH)Job Title (s)
- ARH
Department
- Revenue
Reporting to
- Revenue Head
Key Responsibilities
- Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory.
- Drive line sales through various means from existing OYO clients
- Help generate revenue by driving occupancy and ensuring availability of sellable rooms
- Ensure collection of accounts receivable/outstanding amount from clients/accounts
- Maintain and review monthly sales tracker of accounts and targets
- Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
- Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
- Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
- Manage daily operations of various hotels and ensure adherence to all OYO operational procedures and guidelines
- Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
- Resolve issues arising between property owners, customers & internal team
- Ability to frequently travel on ground and generate create a healthy property funnel
- Cross-functional approach through coordination with multiple teams across organization.
- Create an exuberant property owner relationship to build on referral network
People ResponsibilitiesYesKey Performance Indicators
- Ensuring occupancy (URNs) month on month
- Prepaid (PP) realization
- Pay at Hotel (PAH) realization
- Ensuring daily availability of Sellable rooms (DSRN)
Factors Influencing Hiring DecisionExperience
- 7 - 8 years of overall experience in sales & operations
- Min 3-4 years of experience in a people manager capacity
- Experience in Hotel Industry would be an added advantage
- Ready to travel as and when required and willingness to work on field.
Technical Skills
- Networking ability
- Soft Skills (ERP/APP usage, Excel, Email Writing)
- Excellent communication skills (verbal and written)
- Good negotiation skills
- Analytical ability
Behavioural Skills
- Team Player
- Communication Skills
- Energetic
Stake Holder Interaction/ManagementInternal Revenue Head/Hub Head, Supply Team, TR Team, Central TeamsExternalProperty Owners, Real Estate Brokers
Job Classification
Industry: Travel & TourismFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: OYOLocation(s): Varanasi
Keyskills: Revenue Generation Team Management Business Growth Franchisee Management Field Operations Business Development B2B Sales Hotel Operations Franchise Operations
Similar positions
OYO
OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full stack technology that increases earnings and eases operations. Bringing affordable and trusted accommodation that guests can book instantly.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in