Process And Communication Trainer : Ntt Data : Noida
- NTT DATA, Inc.
- 3 - 6 years
- Noida, Gurugram
- 6 months ago
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Job Description
NTT DATA is Hiring for Process and Communication Trainer at Noida Location.
In these roles, you will be responsible for:
- Conducting/managing industry, process, compliance refreshers internal certification programs (as applicable).
- Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars.
- Developing/managing content (SOPs and training materials) as per required standards.
- Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job performance).
- Reporting training progress and training dashboards to management.
Requirements for this role include:
- Overall 5+ year(s) of experience in BPO/International Banking Domain (AML /KYC/Customer Screening/Credit Cards) /Training.
- 3+ year(s) of experience in the International Banking industry that required an understanding of basic International Banking concepts
- 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in International Banking Domain.
Shift:
Flexible Shift Timings (Monday to Friday Work from Office).
Candidate should be open to work in Night Shift as well.
Interested candidates may share their updated resume on Ma************a@nt****a.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: FreshersContact Details:
Company: NTT DATA, Inc.Location(s): Noida, Gurugram
Keyskills: trainer banking Communication Skills Presentation Skills Banking Process Process Training Behavioural Training International Banking Soft Skills Training Banking Knowledge Process Trainer Power Point Presentation
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