Work from Home- E Commerce @ Teleperformance (TP)

Home > Voice / Blended

Work from Home- E Commerce

Teleperformance (TP)
1 - 6 years
Pune
6 months ago
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Job Description

Job Type: Voice Customer Service for Escalation Desk

Candidate Profile:

1 Year of customer service experience in a voice campaign

Qualification Distribution:

70% Graduates
30% Undergraduates

Key Assessment Requirements:

Typing Speed/Accuracy: 25 WPM / 85% Accuracy
Versant Score (VETI) : 4
AMPI Scores: B1

Technical/System Requirements:

System: Core i5 7th Gen or above, 8GB RAM
Camera: Mandatory
Internet Speed: Minimum 20 Mbps
Headset: Compatible ISB headset with noise cancellation
Suggested Brand: Big Passport (available online at reasonable prices)
UPS: Mandatory
EDR Installation: Mandatory
System check Report throughSHL

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Contract

Contact Details:

Company: Teleperformance (TP)
Location(s): Pune

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Keyskills: English Customer Service E-commerce Hindi Speaking Query Resolution Inbound Customer Service Solving Queries Escalations

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₹ 2-3 Lacs P.A

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Work from Home- E Commerce @ Teleperformance (TP)

Home > Voice / Blended