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Immediate Hiring For International Voice Process @ IntouchCX

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 Immediate Hiring For International Voice Process

Job Description


We are hiring for a customer support role through voice process.

Department: Customer Support Operations

Process: International Voice Support -Podcast sector

Location: Hyderabad

Employment Type: Full-time | Rotational Shifts | Work from Office

Job Summary:

We are seeking enthusiastic and customer-focused individuals to join our International Voice Support Team in the Podcast domain. The role involves assisting global customers via Voice by resolving queries, troubleshooting issues, and ensuring a smooth customer experience. This is a voice process requiring strong verbal communication skills and the ability to multitask in a dynamic environment.

Here are the key responsibilities:

  • Handle customer queries over voice calls.
  • Provide accurate and timely responses while maintaining a professional tone.
  • Follow all process guidelines and quality standards.
  • Work closely with team leads and support teams to improve customer satisfaction.

What were looking for:

  • Graduates or undergraduates from any discipline are welcome.
  • Only experienced candidates can apply.
  • Excellent written communication skills in English.
  • Willingness to work in a fast-paced environment with rotational shifts.

Preferred candidates will have:

  • Prior experience in voice support or international customer service.
  • Strong problem-solving skills and attention to detail.
  • A positive attitude, team spirit, and goal-driven mindset.

Interested?


You can walk in directly with your resume to below location.

Make sure to write HR Khaja's name at the top of your resume.

Location:
B16 Mindspace 5th Floor, back side of Inorbit Mall.( https://maps.app.goo.gl/ifrtcxsLqcqAfQnV8 )

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Communication Skills International Voice Blended Process US Process Bpo Voice Semi Voice Technical Voice Process Voice Process Voice Support International Voice Process International BPO

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₹ 2.75-4 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...