Immediate openings For MIS reporting - Contractor @ Cognizant

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Immediate openings For MIS reporting - Contractor

Cognizant
2 - 4 years
Hyderabad
5 months ago
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Job Description

Role & responsibilities: :

Played a vital role in conducting in depth data analysis and identifying trends for precise resource planning
Identified opportunities for continuous improvement and participated in creating ad-hoc schedules and business analysis
Oversaw the monthly, weekly and daily operation rhythm for workforce management and developed a common framework to enhance contact center efficiencies
Monitored and analyzed volume patterns, real time activity, made adjustments as needed to optimize departmental efficiency
Managed resource capacity based on volume trends, stakeholder demand changes, business environmental shifts and resource utilization
Conducted daily investigation and analyzed complex data sets to produce insights and reports for Management, driving strategic improvements in operations
Oversaw workforce and scheduling to align with forecasted demands

Skills :

Volume analysis

Workforce planning & management

Workforce Management reports

Data analysis and reporting

Scheduling and optimization

Workforce Management reports Accuracy and precision

Accuracy and precision

Preferred candidate profile: : MIS reporting, PPT presentations, Advance Excel.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Contract

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills: PPT MIS Advanced Excel Presentation Skills Excel Reporting

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cognizant

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...

Immediate openings For MIS reporting - Contractor @ Cognizant

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