CRM - Executive (Remote)
- Lifecell
- 1 - 3 years
- Chennai
- 9 months ago
- Email to a friend
- Report this job
Job Description
We are seeking a detail-oriented and data-driven CRM Executive to manage and optimize our customer relationship strategies. You will be responsible for executing targeted campaigns, maintaining CRM data accuracy, and working closely with cross-functional teams to drive customer engagement and retention.
Key Responsibilities:
- Manage and maintain the CRM system with a focus on data accuracy and segmentation.
- Analyze customer data to identify trends, behaviors, and engagement opportunities.
- Plan and execute email, SMS, and push notification campaigns.
- Collaborate with marketing, sales, and customer service teams on CRM strategies.
- Track and report on key CRM metrics and campaign performance.
- Oversee data imports, exports, cleansing, and deduplication.
- Suggest improvements based on CRM trends and best practices.
- Assist in marketing automation and personalized communication workflows.
Requirements:
- Bachelor's degree in Marketing, Business Administration, Communications, or related field.
- 1 - 3 years of experience with CRM platforms (e.g., MoEngage, WebEngage, CleverTap, Leadsquared).
- Strong skills in Excel and familiarity with reporting tools like Google Analytics.
- Good communication and coordination skills.
- Attention to detail and ability to manage multiple projects.
- Tech-savvy with a basic understanding of marketing automation.
- Experience in campaign execution and customer data segmentation is a plus.
https://forms.gle/vZKoPfdvwf2SXDdL7 - To get a faster response from our HR Team
Company Website
https://www.lifecell.in
Job Classification
Industry: Pharmaceutical & Life SciencesFunctional Area / Department: Marketing & CommunicationRole Category: MarketingRole: Marketing - OtherEmployement Type: Full timeContact Details:
Company: LifecellLocation(s): Chennai
Keyskills: CRM Management Crm Tool CRM
Similar positions
Lifecell
Company ProfileLifecell International Private Ltd(Asia Cryo-Cell)URL: www.lifecell.in LifeCell one of India's largest preventive healthcare products and services organizations and India's largest biotechnology and first and most trusted stem cell bank to bring the revolutionary concept of umbili...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in