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Sales Executive @ Alacrity Ecommerce

Home > Voice / Blended

 Sales Executive

Job Description

Designation: Sales Executive (Voice Process)

Experience: At least 6 months experience in a similar role in any International Call Center (Voice Process). Open to freshers as long as they have good verbal communication skills in English and a flair to sell.
Salary: Not a bar for deserving candidates
Location - Nagpur
Roles and Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries.
Identify and understand the customer?s needs well and position appropriate product / solution.
Build know- how on the product line to provide customers with quick & relevant solutions / information.
Strive to meet the sales targets.
Accurate system up- dation on orders made, customer interactions, transactions.
Whenever necessary, route calls to appropriate channel / resource person.
Ensure follow up on customer calls where necessary.
Complete call logs.
Complete call reports.
Soft Skills Needed:
Good verbal and written communication skills in English.
Patient & attentive listening & comprehension.
Ability to persuade and negotiate.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Non Tech Support - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Alacrity Ecommerce
Location(s): Nagpur

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Keyskills:   BPO Voice process Resource Person Sales Executive

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Alacrity Ecommerce

Alacrity E-Commerce Solutions Pvt. Ltd has served a large number of fortune international clients to formulate specifically designed e-commerce solutions.